Client News

Dolphin Debit Now Managing 87 ATMs for Service Federal Credit Union in Portsmouth, NH

Houston, April 23, 2024 Dolphin Debit Access, the leading ATM/ITM-as-a-Service provider for financial institutions in the U.S. and a wholly owned subsidiary of Euronet (NASDAQ: EEFT), has announced the successful onboarding of Service Federal Credit Union’s fleet of 87 full-service ATMs in the U.S. and Germany.

“We are thrilled to work with Service Federal Credit Union and welcome them to our esteemed portfolio of partners,” said Tim Fanning, CEO, EFT Americas and Dolphin Debit. “This partnership reflects our dedication to delivering exceptional concierge service to financial institutions across the U.S.”

Euronet’s EFTS platform, powered by Ren, allows for remote fixes and other innovations at the ATMs. As part of this collaboration, Dolphin Debit has developed a state-of-the-art portal in the Dolphin Back Office solution for Service Federal Credit Union to utilize. The innovative portal complements the dual currency conversion solution on the Germany ATMs, enabling Service Federal Credit Union to offer its members seamless foreign exchange services at machines in Germany while dispensing dollars and euros.

“We can always count on Dolphin Debit for their quality of service,” said Kristie Aversano, ATM Coordinator for the 350,000-member Service Federal Credit Union. “They are attentive and respond quickly to all our concerns, allowing us to provide the best member service we can.”

As Dolphin Debit continues to expand its reach and strengthen its partnerships, it remains committed to providing innovative ATM and ITM solutions that drive operational efficiency, enhance user satisfaction, and elevate the overall banking experience.

About Service Federal Credit Union

Service Credit Union was established in 1957 to support military personnel and their families at what was then Pease Air Force Base in New Hampshire. Since then, we have grown to serve members all over the world, including at more than 50 walk-in locations in New Hampshire, North Dakota, Massachusetts, and Germany. Today Service Credit Union serves over 350,000 members.

About Dolphin Debit

Dolphin Debit Access offers financial institutions a more efficient alternative to in-house ATM and ITM management. We provide complete, worry-free ATM network services covering every aspect of ATM management, from site prep and equipment procurement to system updates and cash management. We are ATM and ITM management specialists with decades of experience. It’s what we do best, which leaves our clients free to focus on what they do best: running successful financial institutions.

About Euronet

Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone.

A leading global financial technology solutions and payments provider, Euronet has developed an extensive global payment network that includes 52,652 installed ATMs, approximately 656,000 EFT POS terminals and a growing portfolio of outsourced debit and credit card services which are under management in 66 countries; card software solutions; a prepaid processing network of approximately 821,000 POS terminals at approximately 352,000 retailer locations in 62 countries; and a global money transfer network of approximately 580,000 locations serving 198 countries and territories. Euronet serves clients from its corporate headquarters in Leawood, Kansas, USA, and 67 worldwide offices. For more information, please visit the company’s website at www.euronetworldwide.com.