Client News

Fueltrax Adds Vessel Support and Operational Services Center in Kuala Lumpur

HOUSTON, April 9, 2024 Fueltrax, the leader in global Electronic Fuel Management Systems (EFMS) has opened a Vessel Operations Center in Kuala Lumpur, Malaysia.

This is Fueltrax’s second such center and the first outside of the company’s headquarters in the U.S. It provides closer-to-region coverage for Asia-Pacific customers.

Ruben DeLeon, Fueltrax’s Vice President of Product Support, drew on his seven-year tenure at NASA’s Mission Control Center in driving the establishment of the Kuala Lumpur facility.

As DeLeon explains, the new Fueltrax facility is modeled after the NASA center, as “a place where data was continuously monitored, problems identified, and solutions crafted through the collective efforts of experts across various disciplines. Its environment and design were pivotal in achieving flawless missions.”

Both Fueltrax operation centers enable support staff from diverse backgrounds to convene in a single space, offering a comprehensive operational perspective and insight into the health and status of all Fueltrax systems. The setup fosters teamwork and facilitates swift problem-solving through exchange of insights to enhance the customer experience.

Mohamad Ariff Bin Ramli has joined Fueltrax to manage the new operations center. He has 15 years of on-vessel experience and most recently worked with MISC Maritime Services as a roving marine marshall focusing on fuel optimization and vessel performance. The operations team includes other seasoned professional mariners, including chief engineers, skilled instrumentation and control field technicians, and military veterans.

Fueltrax has become a frontrunner in vessel installations and continues to grow, with a recent major contract in Southeast Asia, where offshore charter operators sought fuel management solutions that offered precise fuel consumption measurement, data clarity, and emissions monitoring.

“Each day the Fueltrax team provides training and support to a wide range of stakeholders, including global technicians, installation partners, vessel crews, shoreside operations and management teams, as well as charterer personnel,” said Faiz Azani, Fueltrax’s Kuala Lumpur-based Director of Operations for Southeast Asia. “This new vessel operations center ensures that vessels anywhere in the world can maintain access to top-tier support from highly skilled professional mariners.”

About Fueltrax

Fueltrax® is the leading smart fuel management system compatible with any vessel, engine, or fuel in any location in the world. It reduces onboard fuel consumption costs and emissions and sets the standard for secure, compliant, and optimized vessel performance. Each Fueltrax installation includes access to the cloud-based data analytics service, FUELNET™. Fueltrax delivers over 99% system uptime globally and is the only EFMS accepted universally by all major oil companies. For further information, contact