Dolphin Debit Will Help Southwest Louisiana Credit Union Expand its ATM Fleet to Serve New Areas
HOUSTON, April 19, 2022 – With plans to expand and add a number of ATMs after obtaining a new Residential Common Bond state charter, Southwest Louisiana Credit Union has partnered with Dolphin Debit for ATM management services.
The Lake Charles, Louisiana-based credit union already has three ATMs with Dolphin Debit and has plans for several more in the near future.
Dolphin Debit, the full-service ATM management company, provides turnkey ATM outsourcing service that includes purchase and deployment of new ATMs, purchase of a financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management.
Southwest Louisiana CU is traditionally a SEG-focused credit union aimed primarily at the oil and gas industry and healthcare. But in January, the credit union’s new charter was approved, allowing it to focus on three parishes around Lake Charles, in the far southwest corner of the state.
As the credit union gears up to serve those parishes, it will rely on Dolphin Debit to rapidly deploy new ATMs as part of an initial thrust to provide financial services to local members.
Dolphin Debit had already installed three ATMs for Southwest Louisiana, two on the campus of McNeese State University and another offsite ATM, and had done it quickly and efficiently, said Chad Miller, CEO of Southwest Louisiana Credit Union.
“We originally went with Dolphin when we needed to upgrade to Windows 10, and the outsourced option helped us avoid a big cost,” Miller explained. “And knowing that we would want to expand into some underserved areas, Dolphin made a lot of sense since they can deploy quickly.
“We can be up and running in as little as four weeks on a new site with Dolphin. Now we know we can expand our reach very quickly in the parishes we want to go into.”
Miller added that he expects the credit union will be adding as many as eight ATMs in the new service area, not counting additional ATMs that may be requested by SEGs.
“We have been extremely happy working with Dolphin, and we have a comfort level of knowing that as we deploy more ATMs or need to maintain current ones, we have a partner that is there for us and ready to jump quickly on anything we need.”
“Our unparalleled deployment capabilities are a strong selling point for credit unions of all sizes,” said Joe Woods, Vice President of Business Development for Dolphin Debit. “Often they have to move fast to take advantage of opportunities, and we are there to help them meet their deadlines.”
About Dolphin Debit
Dolphin Debit Access, a subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT) is a full-service ATM management company that owns and operates ATMs for financial institutions. Dolphin’s turnkey ATM service includes purchase and deployment of new ATMs, purchase of the financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management. Dolphin Debit operates all makes and models of ATM equipment in various branch and off-premise venues and works with 325 financial institutions across the United States. Combined with the strength of its global payments parent company, Euronet Worldwide, Dolphin is able to deliver technology and modernization through the company’s REN payments platform.